VOIPBEAM
We Connect The World

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Features

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Wholesale VoIP A-Z Call Termination

High-quality voice termination to over 200 countries including fixed and mobile networks.

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Global SMS

Stable and fast SMS service,which can help you extend your business to more than 200 countries and regions around the world.

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Voipbeam SDK

SIP SDK android ios webrtc Rest API for calls and sms Freeswitch GUI uitily ,tele-oameeting

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Reseller program

Become a reseller ; the higher the level, the more discount; with a same website with us.

Product

Services

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Wholesale VoIP A-Z

High-quality voice termination to over 200 countries including fixed and mobile networks.

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Global SMS Service

Restful API, easy to integrate into your existing business. Support voice SMS or SMS

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HighSwitch softswitch

100% compatible with Freeswitch GUI management , 53 functions enhanced

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OAMeeting

The telephone conference system for SME,no setup fee,

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Reseller Program

Become a reseller ; the higher the level, the more dividends; with a same website with us.

Network

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High-quality voice termination to over 200 countries including fixed and mobile networks.
Stable and fast SMS service,which can help you extend your business to more than 200 countries
IP SDK ( video supported); Voice Callback API,Conference API
Become a reseller ; the higher the level, the more discount; with a same website with us.

Rate

Platinum Route

Quality-focused retail route ideal for consumer services. We constantly monitor our traffic to ensure we deliver high ASRs, ACDs, and low PDD.

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Gold Route

\ Ideal for price-oriented services. These routes deliver quality calls without CLI and are continuously monitored by our team for connectivity and stability.

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Silver Route

lowest possible rates,good quality

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Global SMS Rate

Cover 200 countries around the world, you can integrate it into your application in several minutes.

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Rate Query


Rate result


  • Rate:$ --- /minute(min)

  • Rate:$ --- /minute(max)

(The actual price will be adjusted according to your call traffice and the upstream suppliers and dynamic updates.)

Help

Errorcode during payment

Should a payment fail, mostly we will show you an error code number and an explanation of the problem that tells you what you need to do. Sometimes the error is only temporary and you will have to wait before you can try again. This will always be mentioned in the error message. It could also be that a previously offered payment method is no longer available due to technical or security reasons; in that case you will need to select another payment method. Many of the payment methods we use are offered to you via third parties (Credit card companies etc) therefore we often do not have specific information why a payment failed. If you want us to investigate your payment problem further, please click on the contact button below to submit a customer service ticket. To speed up the process please add as many details about the payment as possible.

Rates

The rates can be found on the Rates page on our website. There you can select the currency and route and then choose the download option for an xls file. Country codes are on the second sheet of the xls file. We do not offer special rates for large volumes because we already offer you the best possible rates. There are three routes with different rates: Gray -> lowest possible rates, no guaranteed quality Standard -> low rates, good quality Premium -> slightly higher rates, very good quality All VoiP Rate lists are valid for one month. You will always find the current rates on the website. Rates can be subject to change without prior notice. Rate changes are always displayed on the website. Please pay attention to the date displayed on the rate page. All calls charged per second. Except: Mexico fix and mobile. Gambia fix and mobile Billing 60/60. USA fix and mobile: Billing 6/6. United Kingdom - Local calls: a setup fee of 0.03€ or 0.04$ applies for each call on top of rate per minute.

Charged rates for calls incorrect

Calls are charged according to the rate lists in your myaccount area (rate lists). If you think that we charged a different amount, please let us know. In that case we need detailed information about the calls that were charged incorrect exact date and time number that was called charge call and the amount you think it should be Just click the contact button below to create a helpdesk ticket.

Why VAT was charged

You have been charged VAT because your account is located in EU and you have not provided us with a valid registered VAT number (officially registered VAT numbers can be checked here: (http://ec.europa.eu/taxation_customs/vies/vieshome.do). Please provide us your valid registered VAT number and you won’t be charged VAT on your next payments. To enter your VAT number, please click on Account Details in your myaccount area and use the field VAT–nr. Your VAT number will be checked as soon as possible (normaly within 10 minutes) , so do not perform a purchase before that time to ensure you are not paying VAT.

Use different routes

We offer three different routes: Grey -> lowest possible rates, no guaranteed quality Standard -> low rates, good quality Premium -> slightly higher rates, very good quality Each route has its own dialing format so you can use the route of your choice by using the correct dialing format. An example of the three different routes and their dialing format when making a call to Spain: Grey: 00001 34 12345678 Standard: 00 34 12345678 Premium: 0000034 12345678 Rates Rates of the different routes can be found on our website. Just select “rates” from the menu. Select the currency and route of the xls file you want to download. Country codes are on the second sheet of the xls file you downloaded.

Payment Guide

当前支持:
1、支付宝,金额不限,手续费3.0%;
2、Paypal支付,金额不限,手续费2.9%;
3、信用卡支付(VISA、MasterCard、America Express等),24小时之内限额500美元,手续费3.5%;
4、Skill支付,24小时之内限额500美元,一月内限额1000美元,手续费3%;
5、银行电汇转账,手续费0.

Why need provide bills

为什么选择信用卡支付和Paypal支付需要提交详细的信用卡账单或者水电煤气账单?
根据我们合作支付银行要求和银行业反欺诈要求,需要您提供:
1、水电煤气账单,地址和您的提交地址相等;
2、最近3个月内的信用卡账单,包括卡号+姓名+账单等信息;
3、身份证明文件(身份证或者护照均可);
4、每张信用卡或paypal 账户仅需要提供一次即可长期使用。

Verification problem

For security purposes we might ask you for a verification of your phone number. For instance during the payment process. There are two verification methods. For mobile phone numbers we offer the text message verification. For mobile and other phone numbers we offer the phone verify. Text message (sms) verify If you choose the text message verify, you will receive a text message with a 4 digit code that you need to enter on the website within 24 hours.If you do not receive a text message, you can try a limited number of times but if the verification is not successful we would advise you to wait or try the alternative verification method, verification by phone call. If verification still does not work, please send us all details by clicking the contact button below. Phone Verify Our computer will call you on the telephone number you entered. When you answer the call, you will be asked to enter the code shown on the website via your telephone keypad. If the code is entered correctly you will hear that verification was successful. If the code is not received correctly or when an incorrect code is entered, please try again. If verification by phone call is not succesful. Please try the other verification method (verification by text message). To use this method, enter a mobile phone number! If verification still does not work, please send us all details by clicking the contact button below.

Connection problem

Please fill in the form below by clicking the contact button. Our tech department will try to solve your problem immediately. We will not answer your error report.

Login problems

Forgot password If you forgot your password, please click here Forgot username If you forgot your username, please click here Caps lock Check that your Caps Lock is off when you enter the details. Three times wrong When you entered a wrong username/password more than 3 times, your account will temporarily be blocked for one hour at this point even the correct combination will result in a message that the details are wrong. When this happens please wait for an hour and try again after that. Technical problem If the above situations do not apply then the problem could also be a temporary technical problem. Please wait for a few hours and try again. Change password You can change your password in the Myaccount area. Just login and go to the 'Settings' tab to do so. Logout You can logout on the website by clicking the logout link which can be found on the right top of the page. Sign up How to create a new account / Register ? Please just click here for your registration. If the login problem persists then click on the contact button below to submit a customer service ticket. We are very sorry for the inconvenience.

Forgot username

You forgot your username, please make one of the following choices: - If you forgot your username but remember the email address or phone number you used when registering, please click here. - If you forgot your username and do not remember the email address or phone number you used when registering, please click the contact button to send your request to our customer service.

Recent calls/CDR

You can find your recent calls/CDR'S online by logging into the myaccount on our website. Just choose the option 'CDR's'. Please note that CDRs overview is updated on a daily basis. Download regularly because, due to regulations, we will only store your CDR's for a maximum of six months! Clicking on the download link of the day of your choice will start the download of the text file containing the calls of that date. Each entry in the text file will contain one line with the specific call details. A line of call details in the text file will contain: Date and time of the call Duration of the call in seconds Number called from Number called Cost of the call When you cannot find the CDR's you need please click the contact button to report this.

Adding / deleting IP addresses

If you want to authenticate an additional IP address, please choose the tab called 'Settings' in your myaccount and go to the 'IP configuration' section. After that,you just add the IP you want us to authenticate for you.* If you fill in an IP which is not added to the list after a few seconds, it means that the IP address is false or already allocated to another account. In that case we cannot authenticate this specific IP address. If you want to delete an IP address from the list, just choose the IP address from the list and click 'remove'. All changes will be implemented instantly. *Important! If you are using a hosted VoiP softswitch provider like eq. Kayote Networks (etc), make sure you are ONLY using IP addresses which are uniquely assigned to your account (check this with your provider). This is to prevent that other users of the same VoiP softswitch provider are able to use your balance. For extra security, you can choose to only allow traffic via the IP you inserted. By doing so, traffic sent with only your username/password will be rejected.

Change currency of account

Once your account is created the currency of your account is set and cannot be changed. If you have a EUR account and now want to pay in USD (or the other way around) you will need to create a new account.

About us

ROOM 1502, EASEY COMMERCIAL BUILDING,
HENNESSY ROAD, HK

852-68551917